7 Mistakes Companies Make When Installing Video Surveillance Systems

Guest Post by Jason Nagy

In the realm of modern business security, video surveillance systems have emerged as stalwart guardians of protection, standing sentry over valuable assets, critical areas, and the well-being of employees and customers. These watchful electronic eyes have become indispensable tools, not only for monitoring activities but also for deterring potential threats and aiding in the swift response to incidents. However, as businesses increasingly rely on the capabilities of video surveillance, the convergence with the digital age has brought forth an imperative that cannot be ignored: cybersecurity.

The digital age has ushered in an era where video surveillance and cybersecurity have become inextricably linked. The very systems designed to enhance security can also serve as entry points for malicious actors if not fortified against cyber threats. As businesses harness the power of video surveillance to protect their interests, the need to safeguard these systems from digital vulnerabilities is paramount. The convergence of physical and digital security has made it imperative for organizations to understand the intricacies of both worlds.

In the pursuit of a robust and secure security infrastructure, it is crucial to acknowledge that missteps can lead to vulnerabilities. Discussing these common mistakes serves as a beacon, illuminating potential pitfalls and guiding organizations away from the perils of lax security practices. By examining these seven prevalent errors in detail, we aim to equip businesses with the knowledge and foresight needed to avoid the traps that may compromise their security. It is only through a proactive approach to understanding and rectifying these missteps that businesses can fortify their video surveillance systems, ensuring they remain stalwart sentinels in the face of evolving threats.

1. Poor Planning

One of the most fundamental mistakes companies make when implementing video surveillance systems is insufficient planning. Without a clear and well-defined plan, organizations may find themselves directionless and ill-prepared to address security challenges effectively. Clear goals and objectives are essential to guide the implementation process and ensure that the chosen surveillance technology aligns with the organization's security needs.

Consider a scenario where a company decides to install video surveillance cameras without a specific purpose or goal in mind. This lack of direction can lead to ineffective use of resources and an inability to address critical security concerns. To avoid this mistake, it is crucial to set clear objectives for the surveillance system, such as deterring theft, monitoring access points, or enhancing overall security.

2. Neglecting the Cybersecurity Infrastructure

In the rush to deploy video surveillance systems, many companies neglect to evaluate and strengthen their existing cybersecurity infrastructure. This oversight can be particularly perilous, as video surveillance systems are often connected to a company's network. Failing to address vulnerabilities in the network infrastructure before implementing new surveillance technology can create significant security risks.

Imagine a scenario where a company installs state-of-the-art surveillance cameras but fails to update its firewall or patch known vulnerabilities in its network. This oversight leaves the entire system exposed to cyber threats, potentially compromising sensitive data or leaving critical areas unmonitored. To prevent this mistake, organizations should conduct a thorough cybersecurity assessment before implementing video surveillance systems, ensuring that the network can withstand potential threats.

3. Change Management Oversights

Change management is a crucial component of any technology implementation, including video surveillance systems. However, many companies overlook the importance of a robust change management process when integrating new security technology. Without proper change management, organizations may struggle to adapt to the evolving security landscape and address potential issues effectively.

Consider a situation where a company decides to upgrade its video surveillance infrastructure without a structured change management process in place. This lack of planning can lead to disruptions in operations, inadequate training for staff, and a failure to address emerging security challenges. To avoid this mistake, companies should establish a comprehensive change management program that includes assessing the impact of new technology, training employees, and adapting to changing security needs.

4. The Pitfalls of Inadequate Standardization

Standardization is a critical aspect of building secure video surveillance systems. Unfortunately, many organizations fail to establish a standard or plan for vetting, implementing, and protecting new technology. Without clear guidelines, companies may struggle to ensure that their surveillance systems meet necessary security standards and can withstand potential threats.

Imagine a company that adopts video surveillance technology without a structured plan for vetting and protecting the new devices. This lack of standardization can result in inconsistencies in security measures, making it challenging to detect and respond to security incidents effectively. To avoid this mistake, organizations should create a standardized approach to security, outlining specific procedures for vetting, implementing, and maintaining video surveillance systems.

5. Neglecting Continuous Improvement

Security is an ever-evolving field, with new threats emerging regularly. Companies that fail to prioritize continuous process improvement in their security measures risk falling behind and becoming vulnerable to cyber threats. Whether it's adding additional cameras, adopting new technology, or adjusting security protocols, businesses must adapt to changing circumstances to maintain robust security.

Consider a scenario where a company installs video surveillance systems but fails to update or enhance them as new security features become available. This stagnant approach can leave the organization vulnerable to evolving threats, as cybercriminals continually develop new tactics. To prevent this mistake, companies should establish a culture of continuous improvement, regularly assessing and updating their security measures to stay ahead of potential threats.

6. Underestimating Costs

Budget constraints are a common challenge when implementing video surveillance systems. Many organizations underestimate the true costs associated with building a secure surveillance infrastructure, leading to financial limitations that can compromise security measures. It's essential to recognize that security is an investment rather than an expense.

Imagine a scenario where a company underestimates the costs of implementing video surveillance systems and allocates inadequate resources to the project. This can result in the adoption of subpar technology, limited security measures, or the inability to address emerging threats effectively. To avoid this mistake, organizations should conduct a thorough cost analysis, considering both initial implementation costs and ongoing maintenance expenses, to ensure comprehensive security within their budgetary constraints.

7. Communication Breakdowns

Effective communication is a cornerstone of successful security implementation, yet many organizations overlook its importance. Failing to maintain open communication with IT teams, security experts, and clients can hinder collaboration and problem-solving, particularly when addressing security weaknesses or breaches.

Consider a situation where a company installs video surveillance systems but fails to involve its IT administrators or communicate the implementation plan clearly. This lack of collaboration can result in security vulnerabilities, as the IT team may be unaware of potential risks or may not have the opportunity to assess the new technology's impact on the network. To avoid this mistake, organizations should prioritize open and transparent communication with all stakeholders, ensuring that everyone is on the same page regarding security measures and objectives.

The Bottom Line

In an era where security threats are constantly evolving, building secure video surveillance systems is essential for safeguarding businesses and organizations. By avoiding these seven common mistakes—poor planning, neglecting cybersecurity infrastructure, change management oversights, inadequate standardization, neglecting continuous improvement, underestimating expenses, and communication breakdowns—companies can create robust and resilient security infrastructures that protect their assets, data, and reputation. Security is not a one-time effort but an ongoing commitment to adapt, protect, and stay ahead of potential threats in an increasingly digital world.